What are Patient-Reported Outcomes?
Patient-reported outcomes are objective assessments of a patient’s symptoms, function and quality-of-life captured periodically through validated, research-backed patient surveys. Over time, they help build a more complete picture of a patient’s health and close the feedback loop on the treatments you deliver.
PRO enabled care has been shown to improve qualityPractices are using PRO data to better understand the patient experience and identify areas for quality improvement. Groups are now using PRO data to compare pathways, treatments and devices to optimize the care they deliver., reduce readmissionsPROs have been used to assess readmission risk and target customized discharge plans for high risk patients. In one randomized study, PRO enabled care versus usual care was associated with a significantly reduced readmission rate of 34% versus 41%. See the evidence., prolong patient survivalIn a randomized controlled trial in patients diagnosed with metastatic cancer starting chemotherapy, comparing standard care versus PRO-enabled care, the PRO-enabled arm survived on average 6 months longer (20%) than the usual care group. See the evidence, boost patient satisfactionPatient satisfaction is a crucial aspect of delivering good quality care, good ratings can help you attract new patients and it increasingly informs reimbursement through HCAHPS and other mechanisms. In a study that looked at data from 233 million adults in the US, a group at the University of Utah found that higher patient-reported health and function was significantly associated with higher patient satisfaction. Read the study. and enable shared-decision makingAt the University of Rochester Medical Center, patients are assessed using PROs prior to treatment. Their pre-operative scores are used to set expectations around recovery based on patients who have had that treatment in the past. Read the article. In an increasingly competitive and value-based world, your results can also be used to market your practice, negotiate with payers and boost revenue through programs such as MIPS, CJR and others.
Outcomes.com offers a simple, cost-effective and HIPAA-compliant way to bring PRO enabled care to your practice. We automate engaging and user friendly patient touch-points through any device, make the data actionable in your workflow and much more!
Supporting a wide range of specialties
Identify patients who need your support the most to avoid complications and boost satisfaction.
Shared Decision Making
Use your own data to set expectations and make shared decisions with your patients.
Use patient-centered outcomes to drive quality improvement and close the feedback loop.
Submit data to registries, report to payers and showcase your outcomes to grow your practice.
Use your outcomes data to publish patient-centered research and have impact.
Boost your MIPS score, thrive in bundled payment models and be rewarded for improved outcomes.
Designed by Clinicians
Our platform has been designed from the ground up for clinicians and care managers at the front-line of care delivery. Drawing on years of experience, we care deeply about user experience, simplify workflows and make data actionable.
Built to Engage Patients
We know how crucial it is to engage patients and achieve the best possible response rates. Using the best of consumer web technologies, we have built a patient experience that is incredibly easy to use, mobile ready and only requires a telephone number or email address – no apps required!
We take the security of your data very seriously and meet all HIPAA requirements.
Easy Data Export
Flexibility to export your data at any time and run analyses in your favorite statistical package.
We have hundreds of PRO and experience measures across many different specialties, ready to use.
Ready in Minutes
After a quick setup process you can be up and running in literally minutes – no installation needed.
Customer success across specialties
Rich Waldron PT
“Outcomes.com is vital to tracking the results of our OA program – we would be flying blind without them. ”
“The platform has been simple and intuitive to use. The dashboard lets me see which patients are engaged and who I need to follow up with. ”
PROs at the point-of-care lengthened survival, reduced readmissions and improved QoL in advanced cancer patients
Increasing evidence that PROs improve care Ethan Basch (MD, MSc), Director at the Lineberger Comprehensive Cancer Center at the University of North Carolina, Chapel Hill and a strong proponent of patient-reported outcomes being used in routine clinical care recently...
Two recently published papers in JAMA shed light on the longer term quality-of-life outcomes following treatment of localized prostate cancer. In the two papers entitled Association Between Choice of Radical Prostatectomy, External Beam Radiotherapy, Brachytherapy, or...
The current state of play Bundled payments were a big topic at HIMMS17 and there were several sessions focused on the Comprehensive Care for Joint Replacement (CJR) mandatory bundled payment program from CMS targeted at hip and knee replacement surgeries. In a session...
Patient-reported outcomes made easy and accessible
Learn how we can help your practice to start capturing PROs, use that
data to close the feedback loop and set yourself up for future success