PRISM Frequently Asked Questions (FAQs)

What is PRISM?

PRISM is a prescribing tool that provides pharmacists with decision support and patients with free access to pre-evaluation screenings that help to identify which forms of contraception and smoking cessation options are appropriate for them to be prescribed. It can also serve as a clinical Electronic Health Records (EHR) system that pharmacies can then use to prescribe these recommended therapies.   

How does it fit with Outcomes Premium?

The Clinical, Vaccine, Opportunities, and Engagement modules will remain exactly as they are currently in Outcomes Premium. PRISM can be added as a separate prescribing workflow that operates alongside Outcomes Premium.

Do I need to obtain additional certification to perform this service?

No, but Continuing Medical Education (CME) and certificate requirements may vary from state to state. Please check your specific state government website for any state-specific guidance.

How long does setup take?

Setup takes less than one week from a signed contract to the first prescription being filled. In most cases, onboarding includes pharmacist training, license verification, Surescripts enrollment, and protocol activation for your state.

What is the fee for this service?

The fee for this service is $89.00/month per location.

What does the monthly fee include?

Both the Contraception and Tobacco Cessation prescribing modules are included with the monthly fee. It also includes access to Surescripts e-prescribing, state-specific clinical protocols, automated documentation functionality, scheduling tools, a patient portal, and onboarding/support services.

Can I add multiple locations?

Yes, multiple locations can be added. Each location costs $89.00/month. Locations can also be added or removed from billing at any time.

Is training available and what does it involve?

Yes, training is available and takes about 30–60 minutes depending on the role. It is designed as a series of self-paced training modules.

How does reimbursement work?

Reimbursement options vary by payer, plan, and pharmacist provider status. Patient self-pay is also supported within the platform.

Which states are currently supported?

PRISM is live in 25 states where pharmacists are authorized to prescribe. Eligibility and scope of practice vary by state.*

Please see the full list of the 25 supported states below:

*as of August 13, 2026