Voice:
Hi, this is [first name], your pharmacist here at [pharmacy name]. You may have been told that you can no longer use your insurance at this pharmacy as it is not a preferred pharmacy for your plan. This is not true. You can still use your [insurance name] plan at our pharmacy. Please call us at [phone number] so we can provide more information about this or you can stop by the pharmacy anytime. Thanks, and we hope to see you soon!
Text:
Hi, this is [pharmacy name]. You may have been told that you can no longer use your insurance at this pharmacy as it is not a preferred pharmacy for your plan. This is not true. You can still use your [insurance name] plan at our pharmacy. Questions? Call [phone number]. Thanks! Reply STOP to Opt Out. Msg+Data Rates May Apply