Marking a Patient as Deceased

When you learn of a patient's passing, be sure to mark them as deceased in the patient profile using the steps below. This ensures that no campaigns are generated for that patient.

Navigate to the Patient Page for the deceased patient
Locate the Communications Details section of the patient's home page
Next to the field Deceased, click No (the Edit Patient pop-up window will appear)
One more time, click No next to the field Deceased
Select Yes from the resulting drop-down menu
Click Save. There will no longer be any communications generated for this patient
Exit out of the window to return to the patient profile