- Knowledge Base
- Patient Communications
- Outbound Voice Scripts
Plan Changes - not accepted
Voice:
Hi, this is [first name], your pharmacist here at [pharmacy name]. I�m calling because we will not be able to accept your health plan, [plan name], starting in [date]. Your health is our main priority. We want to review your options with you. Please give us a call at [phone number] or stop by the pharmacy. Thanks, and we�ll talk to you soon.
Text:
Hi, this is [pharmacy name]. We wanted to let you know we will not be able to accept your health plan, [plan name], starting in [date]. Questions? [phone number]. Reply STOP to Opt Out. Msg+Data Rates May Apply.