Use the No Call List (NCL) to suppress calls to a specific phone number, rather than for an individual patient. This is helpful for suppressing calls to group homes or other facilities.
To get to the No Call List:
- Click on Comms within the left-hand navigation menu
- Select No Call List from the submenu
Adding a Phone Number
To add a phone number to the No Call List:
- Click + Phones
- In the + Phones pop-up window, type in the name of the person requesting to suppress calls to the number in the Patient who requested field
- Enter the reason for the request in the Note field (optional)
- Type the phone number in the Phone Numbers field
- Include the area code and avoid any special characters (parenthesis, dashes, periods, etc.)
- Click Add
To add a prescription number to the No Call List:
- Click the RX Numbers tab
- Click on Add Rx Numbers
- In the Add Rx Numbers pop-up window, type in the name of the person requesting to suppress calls in the Patient who requested field
- Type in the reason for the request in the Note field (optional)
- Type the Rx number in the Rx Numbers field
- Click Add.